TX-Houston

First of all, I would like to thank Loan Factory, especially my loan officers Ann Nguyen and Alex Vu, for their exceptional support throughout the purchase of my new home. From the very beginning to closing, Ann and Alex were professional, knowledgeable, responsive, and always available to answer my questions. They guided me through every step of the loan process and made everything smooth, efficient, and stress-free. I would also like to thank Thuan Nguyen, the CEO of Loan Factory, for building such a professional team that truly cares about its clients. Thanks to their dedication and hard work, my loan closed on time without any issues. I truly appreciate the outstanding service I received and highly recommend Loan Factory to anyone looking for a reliable and trustworthy mortgage company. Thank you again for helping make my home purchase such a positive experience.

We had a great experience working with Natalie and Lucy at Loan Factory. Buying a home can be stressful, but they made the process smooth and manageable from start to finish. Natalie was patient, responsive, and thorough in explaining everything. from loan estimates and rates to seller credits and the Closing Disclosure. She kept us informed and helped ensure we maximized our credits. Lucy was equally helpful, keeping everything organized and on track so we could close on time. We truly appreciated their transparency, knowledge, and responsiveness. We closed successfully and couldn’t be happier. Highly recommend Natalie, Lucy, and the Loan Factory team!

The loan factory team was great especially Niyi and Pattrick. They made the entire process seamless.

Great experience and awesome rates. Team is really hard working and they helped me close on a short notice. Ann and Steve were phenomenal.

We had a great experience refinancing our home with Sam Luong and Nhi Duong. They made the entire process simple, efficient, and completely stress-free.